I will write – again – to Ugee and see if they can do any better at resolving this mismatch of hardware and software. In this case, you can import the same 3x3 image into a Textured Vector brush type. (When both monitors are clones, the cursor tracking is accurate when one monitor is an extended desktop of the other, the cursor is offset). Very cool, Mike Just a note, as you might know, on the last version of Harmony you can create textured vector brushes similarly to bitmap brushes, so, if you prefer, you can work on a vector layer. It was rather frustrating because TB kept asking us questions we had already answered (eg, “Are you using Windows 10?” when we had already provided all the specs of our software and hardware).Īnd so it went for about a half-hour…TB rounded up the usual suspects (eg, do the resolutions match?, is the scaling at 100%%, is the scaling disabled?) and nothing changed.Īnd of course nothing is going to change because TB did nothing we hadn’t already tried ourselves, and had already explained to TB.Īnyway, bottom line, until either TB or Ugee work things out, separately or together, the two products (Harmony Advanced and Ugee UG-2150) will not play nice together in a dual-monitor setup in extended mode. Toon Boom tech support sent us “Team Viewer” which we installed and which allowed Toon Boom to control our PC. Just got offline from a remote access session.
We are using a Ugee UG-2150 tablet (that Toon Boom does not support). Our problem is cursor offset when using a dual monitor setup in extended desktop mode.
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